LuxeNest
Complimentary white-glove delivery on orders over $1,000
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FAQ
FAQ
Straightforward answers for a considered purchase.
How long does delivery take?
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In-stock pieces typically arrive in 5–12 business days. Made-to-order upholstery is 6–10 weeks.
Do you offer white-glove delivery?
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Yes, complimentary on orders over $1,000. Our team places the piece and removes packaging.
Can I customize fabrics?
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Many sofas and chairs are available in our performance textile library. Ask the atelier for swatches.
What is your return policy?
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Most in-stock items may be returned within 30 days in original condition. Custom work is final sale.
How do I care for wood finishes?
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Dust with a soft cloth. Avoid prolonged water and direct, harsh sunlight. Oil finishes can be refreshed annually.
Is assembly required?
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Most case goods arrive assembled. Lighting and some storage may need a simple install. Instructions are included.